Returns & Exchanges

At Dawsons, we stand behind our technology with a 30-day return policy on all electronic goods. If you are not completely satisfied with your purchase, we offer a straightforward process for returns and replacements.

1

Initiate Your Request

Log into your Dawsons account and select the order you wish to return to receive a Return Merchandise Authorization (RMA) number.

2

Prepare the Package

Pack your item securely in its original packaging, including all cables, manuals, and accessories to ensure a full refund.

3

Ship It Back

Affix the prepaid shipping label provided in your email and drop the package off at any authorized courier location.

4

Inspection and Refund

Once our technicians verify the device's condition, your refund will be processed to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing