Frequently Asked Questions
Everything you need to know about shopping with Dawsons Electronics.
What is the standard shipping timeframe for new electronics?
We offer expedited shipping on all orders. Standard delivery typically takes 3-5 business days, while express shipping options are available at checkout for 1-2 day delivery.
Do your products come with a manufacturer warranty?
Yes, all products sold at Dawsons are 100% authentic and come with a full manufacturer warranty. We also offer extended protection plans for added peace of mind.
What is your return policy for opened devices?
You can return most electronics within 30 days of purchase. Please note that opened items may be subject to a 15% restocking fee, and must include all original packaging and accessories.
Can I track my order in real-time?
Once your order is processed, you will receive an email with a tracking number and a link to our tracking portal to monitor your shipment's progress.
Do you offer technical support for hardware setup?
Our dedicated tech support team is available via live chat and email to assist you with the initial setup and troubleshooting of any device purchased through our store.
What payment methods do you accept?
We accept all major credit cards, PayPal, and flexible financing options like Affirm and Klarna, allowing you to pay for your tech in monthly installments.